English for Hospitality Service

Course duration: 30 hours
Target audience: All levels

English for hospitality service: This program suits those who have some basic English background and want to lift up their speaking skills in various situations. This program will build up their vocabulary, sentences and expressions while conversing with guests.
They will also learn to expand on their knowledge with simple and easy directions.

Training Methodology

  • Workshop
  • Lecture
  • Situation simulation
  • Activities


Content Of Program

  • Module 1 Greeting Guests
  • Module 2 Dealing with Guest’s Request
  • Module 3 Asking for Permission
  • Module 4 Problems and Complaints
  • Module 5 Making Comparisons
  • Module 6 Giving and Receiving Compliments
  • Module 7 Offering Help and Advice
  • Module 8 Asking for and Giving Opinions
  • Module 9 Giving Instructions
  • Module 10 Asking for Repeats


  • Cancellation can be made at least one week prior to the training starts with 50% of total fee will be absorbed by the applicant. Cancellation less than 7 days will be no refund.
  • The school will issue the Certificate for those participants who completely 100% attended the class and or less than 3 hours absence from the class.