Food and Beverage Service

Course duration: 30 hours
Target audience: Beginners and Others

The Food and Beverage service program suits those who want to pursue their ambitions to be in the forefront : at restaurants / cafes / bars etc.
Applicants will gain skills and knowledge in this department and enjoy meeting with guests and anticipate their needs and demands.

Training Methodology

  • Workshop
  • Lecture
  • Situation simulation
  • Activities
  • Practical training with our partner restaurants / bars and cafes.

Description

Content Of Program

  • Module 1 Food and Beverage basics
  • Module 2 Tasks and Responsibilities of service personnel
  • Module 3 Food and Beverage Service set up each meal period
  • Module 4 Sequences of service in a fine dining restaurant and
  • Module 5 Guest complaint handling
  • Module 6 Up-selling and getting back loyal customer
  • Module 7 English for Food and Beverage staff

Requirements

  • Cancellation can be made at least one week prior to the training starts with 50% of total fee will be absorbed by the applicant. Cancellation less than 7 days will be no refund.
  • The school will issue the Certificate for those participants who completely 100% attended the class and or less than 3 hours absence from the class.